All Systems Operational

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Active Incidents

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Active Maintenances

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Incidents Last 30 Days

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Portals




Operational


Server Backup and Recovery - LiveVault




Operational


Endpoint Backup and Recovery




Operational


Managed Backup - Veeam




Operational


Disaster Recovery - Veeam




Operational


SaaS Backup and Recovery




Operational


FileCloud




Operational


Server Backup and Recovery - Advantage (Vaultlogix)




Operational


Asigra Backup




Operational


Rapid Recovery




Operational


Ahsay Backup




Operational


Spectrum Protect




Operational


LiveVault Classic




Operational


External Services

History (Last 30 days)

Description

CyberFortress has scheduled a Ahsay maintenance window that is essential to ensure the optimal performance of our systems. This maintenance window may not affect all customers. Maintenance Details: Tuesday: * Start Time: 1/12/2025 7:00 AM CST * Expected End Time: 1/12/2025 2:00 PM CST Our engineers will be performing maintenance on our Boyers Datacenter server infrastructure. This maintenance window is expected to last approximately 6 hour. During the maintenance window, Ahsay Backups will be unable to run, restores will also be unavailable, and any backup jobs running will be interrupted. We thank you for your understanding as we work to improve our infrastructure.


Components

Ahsay Backup


Locations

US DC - Boyers


Schedule

January 12, 2026 10:00AM - January 12, 2026 2:00PM CST
January 12, 2026 4:00PM - January 12, 2026 8:00PM UTC



January 12, 2026 2:00PM CST
January 12, 2026 8:00PM UTC
UPDATE

Scheduled Maintenance has completed

January 12, 2026 10:00AM CST
January 12, 2026 4:00PM UTC
UPDATE

Scheduled Maintenance has started

Incident Status

Partial Service Disruption


Components

Managed Backup - Veeam


Locations

NL DC 1 AMS Haarlam, NL DC 2 AMS Haarlam




January 12, 2026 9:53AM CST
January 12, 2026 3:53PM UTC
RESOLVED

This incident has been resolved. If you are having issues, please contact our support team at: support@cyberfortress.com Cyberfortress Support Team

November 12, 2025 3:32PM CST
November 12, 2025 9:32PM UTC
IDENTIFIED

Update: Our team continues to work directly with the small number of customers impacted by the issue at our Netherlands datacenter. If you have not been contacted by CyberFortress Support, your backups are not affected. We will provide additional updates here if the situation changes.

November 10, 2025 8:59AM CST
November 10, 2025 2:59PM UTC
INVESTIGATING

We have become aware that there may be service impacting issues at our Netherlands datacenter. This may be affecting the following services: Veeam Backups (BaaS Service) Our TechOps team is aware of the issue and working towards a resolution. We will post updates as information changes. This is a NON security impacting event. If you find you are having issues with your Backups, please contact support at support@cyberfortress.com Thank you for your patience while we work through the issue. CyberFortress Support