Description

CyberFortress has scheduled an Ahsay, Asigra, FileCloud and Quest (Rapid Recovery) maintenance window that is essential to ensure the optimal performance of our systems. This maintenance window may not affect all customers. Maintenance Details: Wednesday: * Start Time: 11/06/2024 1:00 AM CST * Expected End Time: 11/06/2024 9:00 AM CST Our engineers will be performing maintenance on our Norway HMG9 Data Center server infrastructure. This maintenance window is expected to last approximately 8 hours. During the maintenance window, Ahsay, Asigra, FileCloud and Quest (Rapid Recovery) backups jobs may be unable to run, restores may also be unavailable, and any backup or replication jobs running may be interrupted. We thank you for your understanding as we work to improve our infrastructure.

Components

Portals, FileCloud, Asigra Backup, Rapid Recovery, Keepitsafe Backup

Locations

FILECLOUD Portal, Oslo/Norway Data Center, Norway Data Center, KeepItSafe Norway Portal

Schedule

November 6, 2024 1:00AM - November 6, 2024 9:00AM CST
November 6, 2024 7:00AM - November 6, 2024 3:00PM UTC

Description

CyberFortress has scheduled an Ahsay, Asigra, FileCloud and Quest (Rapid Recovery) maintenance window that is essential to ensure the optimal performance of our systems. This maintenance window may not affect all customers. Maintenance Details: Tuesday: * Start Time: 11/05/2024 1:00 AM CST * Expected End Time: 11/05/2024 9:00 AM CST Our engineers will be performing maintenance on our Norway HMG9 Data Center server infrastructure. This maintenance window is expected to last approximately 8 hours. During the maintenance window, Ahsay, Asigra, FileCloud and Quest (Rapid Recovery) backups jobs may be unable to run, restores may also be unavailable, and any backup or replication jobs running may be interrupted. We thank you for your understanding as we work to improve our infrastructure.

Components

Portals, FileCloud, Asigra Backup, Rapid Recovery, Keepitsafe Backup

Locations

FILECLOUD Portal, Oslo/Norway Data Center, Norway Data Center, KeepItSafe Norway Portal

Schedule

November 5, 2024 1:00AM - November 5, 2024 9:00AM CST
November 5, 2024 7:00AM - November 5, 2024 3:00PM UTC

Description

CyberFortress has scheduled an Ahsay Backup, Livevault Portal, Livevault Vaults, US Asigra, and LiveVault Classic maintenance window that is essential to ensure the optimal performance of our systems. This maintenance window may not affect all customers. Maintenance Details: Monday: * Start Time: 11/04/2024 9:30 PM CST * Expected End Time: 11/05/2024 12:00 AM CST Our engineers will be performing maintenance on our Boyers, PA Data Center server infrastructure. This maintenance window is expected to last approximately 1 hour and 30 minutes. During the maintenance window, Ahsay, Livevault, US Asigra, and LiveVault Classic will be unable to run backups, restores will also be unavailable, and any backup or replication jobs running will be interrupted. Portal access will be unavailable as well. We thank you for your understanding as we work to improve our infrastructure.

Components

Portals, Server Backup and Recovery - LiveVault, Asigra Backup, Keepitsafe Backup, LiveVault Classic

Locations

LiveVault Classic Portal, LiveVault Service Portal, US DC - Boyers, Keepitsafe / Asigra NOC Portal

Schedule

November 4, 2024 9:30PM - November 5, 2024 12:00AM CST
November 5, 2024 3:30AM - November 5, 2024 6:00AM UTC