Description

CyberFortress will be applying a code update to our Veeam Customer Portal connected to the Veeam services in our Netherlands Datacenter. Maintenance Details: Date: Tuesday 1/9/2026 Start Time: 4:00 PM CEST End Time: 12:00 AM CEST Location: Netherlands Datacenter During this maintenance window, you will not be able to access the Veeam Customer Portal. This will NOT have any effect on the backup or replication jobs. All jobs will continue to run and will not be interrupted. We will work diligently to minimize any disruption and ensure a smooth transition. This upgrade is a proactive improvement to enhance the long-term stability and performance of our services. We appreciate your patience and understanding as we continue to improve your CyberFortress experience.

Components

Portals

Locations

EU CyberFortress Veeam

Schedule

September 1, 2026 10:00AM - September 1, 2026 6:00PM CDT
September 1, 2026 3:00PM - September 1, 2026 11:00PM UTC

Description

CyberFortress will be applying a code update to our Veeam Customer Portal connected to the Veeam services in our Netherlands Datacenter. Maintenance Details: Date: Monday 25/8/2026 Start Time: 10:30 PM CEST End Time: 11:30 PM CEST Location: Netherlands Datacenter During this maintenance window, you will not be able to access the Veeam Customer Portal. This will NOT have any effect on the backup or replication jobs. All jobs will continue to run and will not be interrupted. We will work diligently to minimize any disruption and ensure a smooth transition. This upgrade is a proactive improvement to enhance the long-term stability and performance of our services. We appreciate your patience and understanding as we continue to improve your CyberFortress experience.

Components

Portals

Locations

EU CyberFortress Veeam

Schedule

August 25, 2026 3:30PM - August 25, 2026 4:30PM CDT
August 25, 2026 8:30PM - August 25, 2026 9:30PM UTC

Description

CyberFortress will be applying a code update to our Veeam Customer Portal connected to the Veeam services in our Las Vegas Datacenter. Maintenance Details: Date: Monday 8/25/2026 Start Time: 3:30 PM ET End Time: 4:30 PM ET Location: Las Vegas Datacenter During this maintenance window, you will not be able to access the Veeam Customer Portal. This will NOT have any effect on the backup or replication jobs. All jobs will continue to run and will not be interrupted. We will work diligently to minimize any disruption and ensure a smooth transition. This upgrade is a proactive improvement to enhance the long-term stability and performance of our services. We appreciate your patience and understanding as we continue to improve your CyberFortress experience.

Components

Portals

Locations

OffsiteDataSync

Schedule

August 25, 2026 2:30PM - August 25, 2026 3:28PM CDT
August 25, 2026 7:30PM - August 25, 2026 8:28PM UTC

Description

CyberFortress will be applying a code update to our Veeam Customer Portal connected to the Veeam services in our Netherlands Datacenter. Maintenance Details: Date: Monday 24/8/2026 Start Time: 10:30 PM CEST End Time: 11:30 PM CEST Location: Netherlands Datacenter During this maintenance window, you will not be able to access the Veeam Customer Portal. This will NOT have any effect on the backup or replication jobs. All jobs will continue to run and will not be interrupted. We will work diligently to minimize any disruption and ensure a smooth transition. This upgrade is a proactive improvement to enhance the long-term stability and performance of our services. We appreciate your patience and understanding as we continue to improve your CyberFortress experience.

Components

Portals

Locations

EU CyberFortress Veeam

Schedule

August 24, 2026 3:30PM - August 24, 2026 4:30PM CDT
August 24, 2026 8:30PM - August 24, 2026 9:30PM UTC

Description

CyberFortress will be applying a code update to our Veeam Customer Portal connected to the Veeam services in our Las Vegas Datacenter. Maintenance Details: Date: Monday 8/24/2026 Start Time: 3:30 PM ET End Time: 4:30 PM ET Location: Las Vegas Datacenter During this maintenance window, you will not be able to access the Veeam Customer Portal. This will NOT have any effect on the backup or replication jobs. All jobs will continue to run and will not be interrupted. We will work diligently to minimize any disruption and ensure a smooth transition. This upgrade is a proactive improvement to enhance the long-term stability and performance of our services. We appreciate your patience and understanding as we continue to improve your CyberFortress experience.

Components

Portals

Locations

OffsiteDataSync

Schedule

August 24, 2026 2:30PM - August 24, 2026 3:30PM CDT
August 24, 2026 7:30PM - August 24, 2026 8:30PM UTC

Description

Posting to inform you about a KeepItSafe Backup maintenance window that is essential to ensure the optimal performance of our systems. Maintenance Details: Start Time: 8/18/26 9:00 AM ET Expected End Time: 8/18/26 1:00 PM ET Our engineers will be performing maintenance on our Boyer, US Datacenter. This maintenance window is expected to last approximately 4 hours. During the maintenance window, KeepItSafe Backups jobs will be unable to run, restores will also be unavailable, and any backup running will be interrupted. We thank you for your understanding as we work to improve our infrastructure.

Components

Ahsay Backup

Locations

US DC - Boyers

Schedule

August 18, 2026 8:00AM - August 18, 2026 10:00AM CDT
August 18, 2026 1:00PM - August 18, 2026 3:00PM UTC

Description

We will be performing scheduled maintenance within our Netherlands Datacenter to deploy the latest Windows patches and updates. Maintenance Details: Date: Tuesday - 4/8/2026 Start Time: 3:00 PM CEST End Time: 11:00 PM CEST Location: Netherlands During this maintenance window, you may experience temporary disruptions to backup and restore operations as well as connectivity to CyberFortress Cloud Resources. Veeam Backups, Replications, and Office 365 jobs may be unable to run at certain times. Any jobs in progress could be interrupted but will automatically resume once maintenance is complete. We will work diligently to minimize any disruption and ensure a smooth transition. This upgrade is a proactive improvement to enhance the long-term stability and performance of our services. We appreciate your patience and understanding as we continue to improve your CyberFortress experience.

Components

Managed Backup - Veeam, Disaster Recovery - Veeam, SaaS Backup and Recovery

Locations

NL DC 1 AMS Haarlam, NL DC 2 AMS Haarlam

Schedule

August 4, 2026 10:00AM - August 4, 2026 4:00PM CDT
August 4, 2026 3:00PM - August 4, 2026 9:00PM UTC

Description

CyberFortress will be applying a code update to our Asigra Customer Portal connected to the Asigra services. Maintenance Details: Date: Tuesday 8/4/2026 Start Time: 1:00pm ET End Time: 2:00pm ET What to Expect During the Window: Portal Availability: The management portal will experience intermittent downtime. There will be periods where you cannot log in at all, and times when you can log in but certain sections or data will be temporarily inaccessible. Your Backups are Safe: Please note that this maintenance only affects the portal interface. All automated backup and replication jobs will continue to run exactly as scheduled. Your data protection is completely unaffected. We will work diligently to minimize any disruption and ensure a smooth transition. This upgrade is a proactive improvement to enhance the long-term stability and performance of our services. We appreciate your patience and understanding as we continue to improve your CyberFortress experience.

Components

Portals

Locations

Asigra US NOC

Schedule

August 4, 2026 12:00PM - August 4, 2026 1:00PM CDT
August 4, 2026 5:00PM - August 4, 2026 6:00PM UTC