All Systems Operational

Updated a few seconds ago

0

Active Incidents

0

Active Maintenances

2

Incidents Last 30 Days

We continuously monitor our products and services. Any issues will be posted here.

Portals




Operational

Server Backup and Recovery - LiveVault




Operational

Endpoint Backup and Recovery




Operational

Managed Backup - Veeam




Operational

Disaster Recovery - Veeam




Operational

SaaS Backup and Recovery




Operational

FileCloud




Operational

Server Backup and Recovery - Advantage (Vaultlogix)




Operational

Asigra Backup




Operational

Rapid Recovery




Operational

Keepitsafe Backup




Operational

Spectrum Protect




Operational

LiveVault Classic




Operational

External Services

History (Last 30 days)

Incident Status

Operational


Components

Managed Backup - Veeam


Locations

US DC 1 Las Vegas




October 18, 2024 4:56AM CDT
October 18, 2024 9:56AM UTC
[Resolved] Repository available

October 17, 2024 4:52AM CDT
October 17, 2024 9:52AM UTC
[Investigating] We have become aware that there may be service impacting issues at our Las Vegas datacenter. This may be affecting the following services: Veeam Backups Our TechOps team is aware of the issue and working towards a resolution. We will post updates as information changes. This is a NON security impacting event. If you find you are having issues with your Backups, please contact support at support@cyberfortress.com Thank you for your patience while we work through the issue. CyberFortress Support

Incident Status

Partial Service Disruption


Components

Managed Backup - Veeam


Locations

US DC 1 Las Vegas




October 16, 2024 11:51AM CDT
October 16, 2024 4:51PM UTC
[Resolved] UPDATE: The underlying issue has been resolved and we are resolving this issue with any outstanding matters being handled directly with the individual clients involved. If you are having issues and we have not reached out to you already , please contact support@cyberfortress.com

October 16, 2024 11:31AM CDT
October 16, 2024 4:31PM UTC
[Investigating] We have become aware that there may be service impacting issues at our Las Vegas datacenter. This may be affecting the following services: Veeam Backups Our TechOps team is aware of the issue and working towards a resolution. We will post updates as information changes. This is a NON security impacting event. If you find you are having issues with your Backups, please contact support at support@cyberfortress.com Thank you for your patience while we work through the issue. CyberFortress Support

Description

As part of our continuing effort to provide a high-performance environment, we will be performing an extended repository maintenance (3 days) for our O365 Backup Customers starting on Friday Oct 04, 2023 Maintenance Details: Friday: * Start Time: Friday 4/10/2024 4:00pm CEST * Expected End Time: Sunday 7/10/2024 8:00am CEST During the maintenance window, Veeam O365 Backups will be unable to run, Restores will be unavailable, and any Backups running will be interrupted, but will restart when the maintenance is completed. We understand this is a long window, but it is necessary for the continued stability of our infrastructure.


Components

SaaS Backup and Recovery


Locations

NL DC 1 AMS Haarlam


Schedule

October 4, 2024 9:00AM - October 6, 2024 1:00AM CDT
October 4, 2024 2:00PM - October 6, 2024 6:00AM UTC



October 7, 2024 3:09PM CDT
October 7, 2024 8:09PM UTC
[Update] Scheduled maintenance has completed.

October 4, 2024 10:08AM CDT
October 4, 2024 3:08PM UTC
[Update] Scheduled maintenance is starting.

Description

CyberFortress has scheduled a Veeam Office 365 maintenance window that is essential to ensure the optimal performance of our systems. Maintenance Details: Thursday: * Start Time: 3/10/2024 11:00 AM CEST * Expected End Time: 3/10/2024 1:00 PM CEST Our engineers will be performing maintenance on our NETHERLANDS & NORWAY Data Center server infrastructure. This maintenance window is expected to last approximately 2 hours. During the maintenance window, Veeam O365 Backup jobs will be unable to run, restores will also be unavailable, and any backup jobs running will be interrupted, but will restart once the maintenance is completed. We thank you for your understanding as we work to improve our infrastructure.


Components

SaaS Backup and Recovery


Locations

NL DC 1 AMS Haarlam, Oslo/Norway Data Center


Schedule

October 3, 2024 3:42PM - October 3, 2024 3:42PM CDT
October 3, 2024 8:42PM - October 3, 2024 8:42PM UTC



October 3, 2024 8:04AM CDT
October 3, 2024 1:04PM UTC
[Update] Maintenance Completed

October 3, 2024 8:04AM CDT
October 3, 2024 1:04PM UTC
[Update] Starting Maintenance

Description

CyberFortress has scheduled a Veeam Office 365 maintenance window that is essential to ensure the optimal performance of our systems. Maintenance Details: Wednesday: * Start Time: 10/2/2024 1:00 PM ET * Expected End Time: 10/2/2024 3:00 PM ET Our engineers will be performing maintenance on our GRAND RAPIDS Data Center server infrastructure. This maintenance window is expected to last approximately 2 hours. During the maintenance window, Veeam O365 Backup jobs will be unable to run, restores will also be unavailable, and any backup jobs running will be interrupted, but will restart once the maintenance is completed. We thank you for your understanding as we work to improve our infrastructure.


Components

SaaS Backup and Recovery


Locations

US DC 2 Grand Rapids


Schedule

October 2, 2024 12:00PM - October 2, 2024 2:00PM CDT
October 2, 2024 5:00PM - October 2, 2024 7:00PM UTC



October 2, 2024 2:00PM CDT
October 2, 2024 7:00PM UTC
[Update] Scheduled maintenance has completed.

October 2, 2024 12:00PM CDT
October 2, 2024 5:00PM UTC
[Update] Scheduled maintenance is starting.

Description

CyberFortress has scheduled a Veeam Office 365 maintenance window that is essential to ensure the optimal performance of our systems. Maintenance Details: Tuesday: * Start Time: 10/1/2024 1:00 PM ET * Expected End Time: 10/1/2024 3:00 PM ET Our engineers will be performing maintenance on our LAS VEGAS Data Center server infrastructure. This maintenance window is expected to last approximately 2 hours. During the maintenance window, Veeam O365 Backup jobs will be unable to run, restores will also be unavailable, and any backup jobs running will be interrupted, but will restart once the maintenance is completed. We thank you for your understanding as we work to improve our infrastructure.


Components

SaaS Backup and Recovery


Locations

US DC 1 Las Vegas


Schedule

October 1, 2024 1:00PM - October 1, 2024 3:00PM CDT
October 1, 2024 6:00PM - October 1, 2024 8:00PM UTC



October 1, 2024 3:00PM CDT
October 1, 2024 8:00PM UTC
[Update] Scheduled maintenance has completed.

October 1, 2024 1:00PM CDT
October 1, 2024 6:00PM UTC
[Update] Scheduled maintenance is starting.