All Systems Operational

Updated a few seconds ago

0

Active Incidents

0

Active Maintenances

1

Incidents Last 30 Days

We continuously monitor our products and services. Any issues will be posted here.

Portals




Operational

Server Backup and Recovery - LiveVault




Operational

Endpoint Backup and Recovery




Operational

Managed Backup - Veeam




Operational

Disaster Recovery - Veeam




Operational

SaaS Backup and Recovery




Operational

FileCloud




Operational

Server Backup and Recovery - Advantage (Vaultlogix)




Operational

Asigra Backup




Operational

Rapid Recovery




Operational

Ahsay Backup




Operational

Spectrum Protect




Operational

LiveVault Classic




Operational

External Services

Status.io

Wasabi

History (Last 30 days)

Maintenance - Veeam Server Patching, Tuesday 1/7/2025 - Norway DataCenterPlanned Maintenance

Description

CyberFortress will be performing scheduled maintenance on our Norway Datacenter infrastructure to upgrade the Veeam servers to the latest 12.3.2 patches, as well as Microsoft patching. Maintenance Details: Date: Tuesday 1/7/2025 Start Time: 9:00 AM CEST End Time: 5:00 PM CEST Location: Norway During this maintenance window, you may experience temporary disruptions to backup and restore operations as well as connectivity to CyberFortress Cloud Resources. Veeam Backups, Replication jobs may be unable to run at certain times. Any jobs in progress could be interrupted but will automatically resume once maintenance is complete. We will work diligently to minimize any disruption and ensure a smooth transition. This upgrade is a proactive improvement to enhance the long-term stability and performance of our services. We appreciate your patience and understanding as we continue to improve your CyberFortress experience. CyberFortress Support


Components

Managed Backup - Veeam, Disaster Recovery - Veeam, SaaS Backup and Recovery


Locations

Oslo/Norway Data Center


Schedule

July 1, 2025 2:00AM - July 1, 2025 10:00AM CDT
July 1, 2025 7:00AM - July 1, 2025 3:00PM UTC


July 1, 2025 8:03AM CDT
July 1, 2025 1:03PM UTC
[Update] Scheduled Maintenance has completed.

July 1, 2025 2:00AM CDT
July 1, 2025 7:00AM UTC
[Update] Scheduled Maintenance is starting
Maintenance - Veeam 12.3.2 Patching, Thursday 6/26/2025 - Cleveland & Grand Rapids DataCentersPlanned Maintenance

Description

CyberFortress will be performing scheduled maintenance on our Cleveland and Grand Rapids Datacenters infrastructure to upgrade the Veeam servers to the latest 12.3.2 patches. Maintenance Details: Date: Thursday, 6/26/2025 Start Time: 11:30 AM EST End Time: 1:00 PM EST Location: Grand Rapids & Cleveland During this maintenance window, you may experience temporary disruptions to backup and restore operations as well as connectivity to CyberFortress Cloud Resources. Veeam Backups, Replication jobs may be unable to run at certain times. Any jobs in progress could be interrupted but will automatically resume once maintenance is complete. We will work diligently to minimize any disruption and ensure a smooth transition. This upgrade is a proactive improvement to enhance the long-term stability and performance of our services. We appreciate your patience and understanding as we continue to improve your CyberFortress experience. CyberFortress Support


Components

Managed Backup - Veeam, Disaster Recovery - Veeam


Locations

US DC 2 Grand Rapids, US DC 3 Cleveland


Schedule

June 26, 2025 10:30AM - June 26, 2025 12:00PM CDT
June 26, 2025 3:30PM - June 26, 2025 5:00PM UTC


June 26, 2025 12:00PM CDT
June 26, 2025 5:00PM UTC
[Update] Scheduled Maintenance has completed

June 26, 2025 10:30AM CDT
June 26, 2025 3:30PM UTC
[Update] Scheduled Maintenance is starting
Incident - Some Ahsay servers in Boyers, PA datacenter are unavailablePartial Service Disruption

Incident Status

Partial Service Disruption


Components

Asigra Backup, Ahsay Backup


Locations

US DC - Boyers



June 25, 2025 4:53PM CDT
June 25, 2025 9:53PM UTC
[Resolved] We’re pleased to report that all services impacted by the earlier issue at our Boyers, PA datacenter have been fully restored. Our Technical Operations team has verified system stability, and normal operations have resumed. If you continue to experience any issues, please don’t hesitate to reach out to our support team. Thank you for your patience and continued trust in CyberFortress.

June 25, 2025 8:46AM CDT
June 25, 2025 1:46PM UTC
[Identified] Our team continues to work on resolving the service-related issues affecting Ahsay in our Boyers, PA datacenter. We’re pleased to report that some functionality has been restored. However, full service has not yet been recovered, and our Technical Operations team is actively working to address the remaining issues. We appreciate your continued patience and will share further updates as progress is made. – CyberFortress Support

June 24, 2025 9:59PM CDT
June 25, 2025 2:59AM UTC
[Identified] Asigra services are online and we're not impacted.

June 24, 2025 9:42PM CDT
June 25, 2025 2:42AM UTC
[Identified] Service Disruption Notice – Boyers, PA Datacenter We are currently experiencing service-related issues affecting a portion of our Ahsay and Asigra services hosted in our Boyers, PA datacenter. Users who are connected to the impacted servers will be unable to run backups or perform restores until the issue is resolved. Our Technical Operations team is actively investigating and working to resolve the issue as quickly as possible. We will provide updates as new information becomes available. Thank you for your understanding and patience. – CyberFortress Support
Maintenance Window – Veeam Backup & Replication Wednesday, 6/25/2025 - Las Vegas DatacenterPlanned Maintenance

Description

We will be performing scheduled maintenance within our Las Vegas Datacenter to deploy the latest Windows patches and updates. Maintenance Details: Date: Wednesday, 6/25/2025 Start Time: 12:00 PM EST End Time: 8:00PM EST Location: Las Vegas During this maintenance window, you may experience temporary disruptions to backup and restore operations as well as connectivity to CyberFortress Cloud Resources. Veeam Backups, Replications, and Office 365 jobs may be unable to run at certain times. Any jobs in progress could be interrupted but will automatically resume once maintenance is complete. We will work diligently to minimize any disruption and ensure a smooth transition. This upgrade is a proactive improvement to enhance the long-term stability and performance of our services. The CyberFortress Support Team


Components

Managed Backup - Veeam, Disaster Recovery - Veeam, SaaS Backup and Recovery


Locations

US DC 1 Las Vegas


Schedule

June 25, 2025 11:00AM - June 25, 2025 7:00PM CDT
June 25, 2025 4:00PM - June 26, 2025 12:00AM UTC


June 25, 2025 12:11PM CDT
June 25, 2025 5:11PM UTC
[Update] Scheduled Maintenance has completed

June 25, 2025 11:00AM CDT
June 25, 2025 4:00PM UTC
[Update] Scheduled maintenance is starting
Maintenance Window – Veeam Backup & Replication Tuesday, 6/24/2025 - Las Vegas DatacenterPlanned Maintenance

Description

We will be performing scheduled maintenance within our Las Vegas Datacenter to deploy the latest Windows patches and updates. Maintenance Details: Date: Tuesday, 6/24/2025 Start Time: 12:00 PM EST End Time: 8:00 PM EST Location: Las Vegas During this maintenance window, you may experience temporary disruptions to backup and restore operations as well as connectivity to CyberFortress Cloud Resources. Veeam Backups, Replications, and Office 365 jobs may be unable to run at certain times. Any jobs in progress could be interrupted but will automatically resume once maintenance is complete. We will work diligently to minimize any disruption and ensure a smooth transition. This upgrade is a proactive improvement to enhance the long-term stability and performance of our services. The CyberFortress Support Team


Components

Managed Backup - Veeam, Disaster Recovery - Veeam, SaaS Backup and Recovery


Locations

US DC 1 Las Vegas


Schedule

June 24, 2025 11:00AM - June 24, 2025 7:00PM CDT
June 24, 2025 4:00PM - June 25, 2025 12:00AM UTC


June 24, 2025 7:00PM CDT
June 25, 2025 12:00AM UTC
[Update] Scheduled Maintenance has completed

June 24, 2025 11:00AM CDT
June 24, 2025 4:00PM UTC
[Update] Scheduled Maintenance is starting
Maintenance Window – Veeam Backup & Replication, Wednesday 6/18/2025 - Cleveland DatacenterPlanned Maintenance

Description

We will be performing scheduled maintenance within our Cleveland Datacenter to deploy the latest Windows patches and updates. Maintenance Details: Date: Wednesday, 06/18/2025 Start Time: 8:00 AM EST End Time: 5:00 PM EST Location: Cleveland During this maintenance window, you may experience temporary disruptions to backup and restore operations as well as connectivity to CyberFortress Cloud Resources. Veeam Backups, Replications, and Office 365 jobs may be unable to run at certain times. Any jobs in progress could be interrupted but will automatically resume once maintenance is complete. We will work diligently to minimize any disruption and ensure a smooth transition. This upgrade is a proactive improvement to enhance the long-term stability and performance of our services. We appreciate your patience and understanding as we continue to improve your CyberFortress experience. The CyberFortress Support Team


Components

Managed Backup - Veeam, Disaster Recovery - Veeam, SaaS Backup and Recovery


Locations

US DC 3 Cleveland


Schedule

June 18, 2025 7:00AM - June 18, 2025 4:00PM CDT
June 18, 2025 12:00PM - June 18, 2025 9:00PM UTC


June 18, 2025 4:00PM CDT
June 18, 2025 9:00PM UTC
[Update] Scheduled Maintenance has completed

June 18, 2025 7:00AM CDT
June 18, 2025 12:00PM UTC
[Update] Scheduled Maintenance is starting