Active Incident

Updated a few seconds ago

1

Active Incidents

0

Active Maintenances

1

Incidents Last 30 Days

We continuously monitor our products and services. Any issues will be posted here.
Incident - Some Asigra servers in datacenter in Norway are unavailableService Disruption

Incident Status

Service Disruption

Components

Portals, Asigra Backup

Locations

Asigra NOC Portal, Norway Data Center


April 26, 2025 2:21AM CDT
April 26, 2025 7:21AM UTC
[Identified] Asigra services in our Datacenter in Norway are currently experiencing service-related issues. This will affect the following services: Asigra Service Our TechOps team is aware of the issue and working towards a resolution. We will post updates as information changes. Thank you for your patience while we work through the issue. CyberFortress Support

Portals




Service Disruption

Server Backup and Recovery - LiveVault




Operational

Endpoint Backup and Recovery




Operational

Managed Backup - Veeam




Operational

Disaster Recovery - Veeam




Operational

SaaS Backup and Recovery




Operational

FileCloud




Operational

Server Backup and Recovery - Advantage (Vaultlogix)




Operational

Asigra Backup




Service Disruption

Rapid Recovery




Operational

Ahsay Backup




Operational

Spectrum Protect




Operational

LiveVault Classic




Operational

External Services

Status.io

Wasabi

History (Last 30 days)

Maintenance Window - Veeam 12.3 Upgrade, Wednesday 4/2/2025 - Las Vegas DatacenterPlanned Maintenance

Description

We will be performing our Veeam 12.3 Upgrade, and will be taking a 3 hour maintenance on our Veeam environment. Maintenance Details: * Start Time: Wednesday , 4/2/2025, 12:00 PM ET * Expected End Time: Wednesday, 4/2/2025, 3:00 PM ET During this maintenance window, you may experience temporary disruptions to backup and restore operations as well as connectivity to CyberFortress Cloud Resources. * Veeam Backups and Replication jobs may be unable to run at certain times. * Any jobs in progress could be interrupted but will automatically resume once the upgrade is complete.


Components

Managed Backup - Veeam, Disaster Recovery - Veeam


Locations

US DC 1 Las Vegas


Schedule

April 2, 2025 11:00AM - April 2, 2025 2:00PM CDT
April 2, 2025 4:00PM - April 2, 2025 7:00PM UTC


April 2, 2025 2:00PM CDT
April 2, 2025 7:00PM UTC
[Update] Scheduled Maintenance has completed

April 2, 2025 11:00AM CDT
April 2, 2025 4:00PM UTC
[Update] Scheduled Maintenance is starting
Maintenance Window - Veeam 12.3 Upgrade, Tuesday 4/1/2025 - Grand Rapids DatacenterPlanned Maintenance

Description

We will be performing our Veeam 12.3 Upgrade, and will be taking a 3 hour maintenance on our Veeam environment. Maintenance Details: * Start Time: Tuesday, 4/1/2025, 12:00 PM ET * Expected End Time: Tuesday, 4/1/2025, 3:00 PM ET During this maintenance window, you may experience temporary disruptions to backup and restore operations as well as connectivity to CyberFortress Cloud Resources. * Veeam Backups and Replication jobs may be unable to run at certain times. * Any jobs in progress could be interrupted but will automatically resume once the upgrade is complete.


Components

Managed Backup - Veeam, Disaster Recovery - Veeam


Locations

US DC 2 Grand Rapids


Schedule

April 1, 2025 11:00AM - April 1, 2025 2:00PM CDT
April 1, 2025 4:00PM - April 1, 2025 7:00PM UTC


April 1, 2025 2:00PM CDT
April 1, 2025 7:00PM UTC
[Update] Scheduled Maintenance has completed

April 1, 2025 11:00AM CDT
April 1, 2025 4:00PM UTC
[Update] Scheduled Maintenance is starting