Planned Maintenance In Progress

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Active Incidents

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Active Maintenances

1

Incidents Last 30 Days

We continuously monitor our products and services. Any issues will be posted here.

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Operational

Server Backup and Recovery




Planned Maintenance

Endpoint Backup and Recovery




Operational

Managed Backup - Veeam




Operational

Disaster Recovery - Veeam




Operational

SaaS Backup and Recovery




Operational

FILECLOUD




Operational

External Services

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History (Last 30 days)

CyberFortress O365 Extended Maintenance - Friday 09/15/2023 - Netherlands DatacenterPlanned Maintenance

Description

We will be performing an extended repository maintenance (3 days) for some of our O365 Backup Customers starting on Friday 09/15/2023 As part of our continuing effort to provide a high-performance environment, we will be performing maintenance on some of our repository hardware, starting Friday 09/15 from 11:00pm CET through Sunday 09/17 at 11:00PM CET. During the maintenance window, Veeam O365 Backups will be unable to run, Restores will be unavailable, and any Backups running will be interrupted, but will restart when the maintenance is completed. The CyberFortress Support Team


Components

SaaS Backup and Recovery


Locations

NL DC 1 AMS Haarlam


Schedule

September 15, 2023 4:00PM - September 17, 2023 4:00PM CDT
September 15, 2023 9:00PM - September 17, 2023 9:00PM UTC


September 17, 2023 4:00PM CDT
September 17, 2023 9:00PM UTC
[Update] Netherlands O365 Scheduled Maintenance is Ended

September 15, 2023 4:00PM CDT
September 15, 2023 9:00PM UTC
[Update] Netherlands O365 Scheduled Maintenance is Starting.
CyberFortress Announcement: Urgent Office 365 Veeam Backup Patching - Thursday 9/14 - Grand Rapids DatacenterPlanned Maintenance

Description

Due to an urgent Veeam Patch released affecting Veeam for Office 365, we will be performing a priority implementation in order to ensure stable backup experience. This will be a 3-hour maintenance window starting Thursday 9/14 from 10:00 ET to 1:00PM ET. During the maintenance window, Veeam O365 Backups will be unable to run, Restores will be unavailable, and any Backups running will be interrupted, but will restart when the maintenance is completed. We apologize for any inconvenience this may cause and understand any concern. We are committed to delivering a stable, high performance environment for your backups. The CyberFortress Support Team


Components

SaaS Backup and Recovery


Locations

US DC 2 Grand Rapids


Schedule

September 14, 2023 9:00AM - September 14, 2023 12:00PM CDT
September 14, 2023 2:00PM - September 14, 2023 5:00PM UTC


September 14, 2023 9:30AM CDT
September 14, 2023 2:30PM UTC
[Update] Grand Rapids - Urgent Maintenance has finished - all services back online

September 14, 2023 9:00AM CDT
September 14, 2023 2:00PM UTC
[Update] Grand Rapids O365 Scheduled Maintenance is Starting.
CyberFortress Veeam Maintenance - Thursday Sept 14, 2023 - Netherlands DatacenterPlanned Maintenance

Description

We will be preforming Veeam Server maintenance in the Netherlands Datacenter. Starting Thursday Sept 14, 2023 - 4:00 PM CET through 6:00 PM CET Throughout the update window, connectivity to CyberFortress Cloud Resources will be temporarily unavailable for Backups and Replications We thank you for your understanding as we work to improve our infrastructure. CyberFortress Support


Components

Server Backup and Recovery, Managed Backup - Veeam, Disaster Recovery - Veeam


Locations

NL DC 1 AMS Haarlam, Norway Data Center


Schedule

September 14, 2023 9:00AM - September 14, 2023 11:00AM CDT
September 14, 2023 2:00PM - September 14, 2023 4:00PM UTC


September 14, 2023 9:27AM CDT
September 14, 2023 2:27PM UTC
[Update] Netherlands Datacenter Scheduled Maintenance is finished

September 14, 2023 9:00AM CDT
September 14, 2023 2:00PM UTC
[Update] Netherlands Datacenter Scheduled Maintenance is starting
CyberFortress O365 Extended Maintenance - Friday 09/08/2023 - Netherlands DatacenterPlanned Maintenance

Description

We will be performing an extended repository maintenance (3 days) for some of our O365 Backup Customers starting on Friday 09/08/2023 As part of our continuing effort to provide a high-performance environment, we will be performing maintenance on some of our repository hardware, starting Friday 09/08 from 11:00pm CET through Sunday 09/10 at 11:00PM CET. During the maintenance window, Veeam O365 Backups will be unable to run, Restores will be unavailable, and any Backups running will be interrupted, but will restart when the maintenance is completed. The CyberFortress Support Team


Components

SaaS Backup and Recovery


Locations

NL DC 1 AMS Haarlam


Schedule

September 8, 2023 4:00PM - September 10, 2023 4:00PM CDT
September 8, 2023 9:00PM - September 10, 2023 9:00PM UTC


September 10, 2023 4:00PM CDT
September 10, 2023 9:00PM UTC
[Update] Netherlands O365 Scheduled Maintenance is Ended

September 8, 2023 4:00PM CDT
September 8, 2023 9:00PM UTC
[Update] Netherlands O365 Scheduled Maintenance is Starting.
CyberFortress O365 Extended Maintenance - Friday 09/01/2023 - Netherlands DatacenterPlanned Maintenance

Description

We will be performing an extended repository maintenance (3 days) for some of our O365 Backup Customers starting on Friday 09/01/2023 As part of our continuing effort to provide a high-performance environment, we will be performing maintenance on some of our repository hardware, starting Friday 09/01 from 11:00pm CET through Sunday 09/03 at 11:00PM CET. During the maintenance window, Veeam O365 Backups will be unable to run, Restores will be unavailable, and any Backups running will be interrupted, but will restart when the maintenance is completed. The CyberFortress Support Team


Components

SaaS Backup and Recovery


Locations

NL DC 1 AMS Haarlam


Schedule

September 1, 2023 4:00PM - September 3, 2023 4:00PM CDT
September 1, 2023 9:00PM - September 3, 2023 9:00PM UTC


September 3, 2023 4:00PM CDT
September 3, 2023 9:00PM UTC
[Update] Netherlands O365 Scheduled Maintenance is Ended

September 1, 2023 4:00PM CDT
September 1, 2023 9:00PM UTC
[Update] Netherlands O365 Scheduled Maintenance is Starting.
Incident - Issues with O365 Backups in NORWAY Data CenterService Disruption

Incident Status

Service Disruption


Components

SaaS Backup and Recovery


Locations

Oslo/Norway Data Center



August 30, 2023 4:12PM CDT
August 30, 2023 9:12PM UTC
[Resolved] Notice: The issue with the Repositories in NORWAY Datacenter have been resolved The following services have been restored: O365 Backups Thank you for your patience while out team resolved the issue. Cyberfortress Support

August 30, 2023 9:09AM CDT
August 30, 2023 2:09PM UTC
[Identified] Notice: Repositories in NORWAY Datacenter are currently experiencing service-related issues. This will affect the following services: O365 Backups Our TechOps team have already identified the root cause of the problem and are working diligently to implement the necessary fixes. We will post updates as information changes. Thank you for your patience while we work through the issue. Cyberfortress Support
CyberFortress O365 Extended Maintenance - Friday 08/25/2023 - Netherlands DatacenterPlanned Maintenance

Description

We will be performing an extended repository maintenance (3 days) for some of our O365 Backup Customers starting on Friday 08/25/2023 As part of our continuing effort to provide a high-performance environment, we will be performing maintenance on some of our repository hardware, starting Friday 08/25 from 11:00pm CET through Sunday 8/27 at 11:00PM CET. During the maintenance window, Veeam O365 Backups will be unable to run, Restores will be unavailable, and any Backups running will be interrupted, but will restart when the maintenance is completed. The CyberFortress Support Team


Components

Portals, SaaS Backup and Recovery


Locations

EU Keepitsafe Veeam, NL DC 1 AMS Haarlam


Schedule

August 25, 2023 4:00PM - August 27, 2023 4:00PM CDT
August 25, 2023 9:00PM - August 27, 2023 9:00PM UTC


August 27, 2023 4:00PM CDT
August 27, 2023 9:00PM UTC
[Update] Netherlands O365 Scheduled Maintenance is Ended

August 25, 2023 4:00PM CDT
August 25, 2023 9:00PM UTC
[Update] Netherlands O365 Scheduled Maintenance is Starting.