Active Incident

Updated a few seconds ago

1

Active Incidents

0

Active Maintenances

1

Incidents Last 30 Days

We continuously monitor our products and services. Any issues will be posted here.

Incident Status

Service Disruption

Components

Portals, Asigra Backup

Locations

Asigra NOC Portal, Norway Data Center



April 26, 2025 2:21AM CDT
April 26, 2025 7:21AM UTC
[Identified] Asigra services in our Datacenter in Norway are currently experiencing service-related issues. This will affect the following services: Asigra Service Our TechOps team is aware of the issue and working towards a resolution. We will post updates as information changes. Thank you for your patience while we work through the issue. CyberFortress Support

Portals




Service Disruption

Server Backup and Recovery - LiveVault




Operational

Endpoint Backup and Recovery




Operational

Managed Backup - Veeam




Operational

Disaster Recovery - Veeam




Operational

SaaS Backup and Recovery




Operational

FileCloud




Operational

Server Backup and Recovery - Advantage (Vaultlogix)




Operational

Asigra Backup




Service Disruption

Rapid Recovery




Operational

Ahsay Backup




Operational

Spectrum Protect




Operational

LiveVault Classic




Operational

External Services

History (Last 30 days)

Description

We will be performing our Veeam 12.3 Upgrade, and will be taking a 3 hour maintenance on our Veeam environment. Maintenance Details: * Start Time: Wednesday , 4/2/2025, 12:00 PM ET * Expected End Time: Wednesday, 4/2/2025, 3:00 PM ET During this maintenance window, you may experience temporary disruptions to backup and restore operations as well as connectivity to CyberFortress Cloud Resources. * Veeam Backups and Replication jobs may be unable to run at certain times. * Any jobs in progress could be interrupted but will automatically resume once the upgrade is complete.


Components

Managed Backup - Veeam, Disaster Recovery - Veeam


Locations

US DC 1 Las Vegas


Schedule

April 2, 2025 11:00AM - April 2, 2025 2:00PM CDT
April 2, 2025 4:00PM - April 2, 2025 7:00PM UTC



April 2, 2025 2:00PM CDT
April 2, 2025 7:00PM UTC
[Update] Scheduled Maintenance has completed

April 2, 2025 11:00AM CDT
April 2, 2025 4:00PM UTC
[Update] Scheduled Maintenance is starting

Description

We will be performing our Veeam 12.3 Upgrade, and will be taking a 3 hour maintenance on our Veeam environment. Maintenance Details: * Start Time: Tuesday, 4/1/2025, 12:00 PM ET * Expected End Time: Tuesday, 4/1/2025, 3:00 PM ET During this maintenance window, you may experience temporary disruptions to backup and restore operations as well as connectivity to CyberFortress Cloud Resources. * Veeam Backups and Replication jobs may be unable to run at certain times. * Any jobs in progress could be interrupted but will automatically resume once the upgrade is complete.


Components

Managed Backup - Veeam, Disaster Recovery - Veeam


Locations

US DC 2 Grand Rapids


Schedule

April 1, 2025 11:00AM - April 1, 2025 2:00PM CDT
April 1, 2025 4:00PM - April 1, 2025 7:00PM UTC



April 1, 2025 2:00PM CDT
April 1, 2025 7:00PM UTC
[Update] Scheduled Maintenance has completed

April 1, 2025 11:00AM CDT
April 1, 2025 4:00PM UTC
[Update] Scheduled Maintenance is starting